HEALTH
Exploring the full potential of data to transform healthcare and public policy
Our expertise
Data intelligence serving both private and public healthcare
Healthcare systems face major challenges: an ageing population, budgetary pressures, digital transformation, cyber threats and the need to improve the efficiency of services provided to citizens. The exploitation of health and public data paves the way for new prevention models, more refined resource management and better coordination between stakeholders. It is a decisive lever for sustainably transforming the patient experience and the performance of public policies.
Between changing regulations, budgetary constraints and quality expectations, players in the pharmaceutical industry are also seeking to reconcile efficiency, performance and safety.
OUR OBJECTIVES
Structure and leverage health data
Support public and private stakeholders in organising, securing and sharing their health data. Create data hubs, define common standards and leverage public-private partnerships to develop standardised, secure platforms that guarantee an innovative and interconnected health ecosystem.
Assess and strengthen public health policies
Assess the impact of health policies and measures on patients, professionals and the system as a whole. Combine quantitative analyses and qualitative surveys to provide administrations and funders with concrete recommendations, guiding decisions towards greater effectiveness, operationality and efficiency.
Experimenting with and rolling out innovations in healthcare
Experimenting with, analysing and supporting the roll-out of innovative solutions. Examining their feasibility, business model and potential for deployment to give institutional stakeholders the keys to informed roll-out and project leaders the credibility they need to succeed on a large scale.
Adapting business models to legislative frameworks
Analysing the impact of regulatory changes on the business models of private healthcare providers. Identifying possible areas for adaptation, optimising organisations and proposing sustainable trajectories that reconcile legal compliance, economic performance and innovation in a rapidly changing sector.
Data is one of the key elements in the transformation of healthcare systems.
With more than 80 projects carried out with healthcare institutions, regulatory authorities such as the Department of Health, and private companies in the sector, Veltys’ Healthcare practice is a benchmark among consulting firms. We connect different stakeholders and their issues, ensuring a high level of reliability and security. Data valuation, optimised resource management, improved care pathways, impact measurement: our expertise in data intelligence and economics enables us to support all healthcare organisations in sustainably transforming the services provided to patients and citizens.
OUR BUSINESS CASES
Giving an association the means to secure its economic model in order to better protect women victims of violence
Context
In 2023, the National Observatory on Violence Against Women recorded 321,000 reported victims in France. But behind this figure lies a much grimmer reality: 80% of women do not report the violence they suffer, suggesting that nearly 1.7 million women are affected. The consequences are dramatic for the victims and also weigh heavily on the community: medical, social, legal and economic costs amounting to several billion pounds each year. However, support mechanisms do exist and can limit these impacts by offering women a secure and structured care pathway. The association supported by Veltys needed to demonstrate, with supporting evidence, that strengthening these measures through increased public funding was a better strategy for society.
Method
Veltys estimated the cost of domestic violence at national and regional level, then assessed the economic benefits of existing measures. The analysis covered all cost items – medical, social, legal and economic – linking them to the costs avoided thanks to the measures taken. The analysis incorporated a regional approach, identifying the most exposed areas. Finally, several scenarios for the allocation of additional public funding were developed, each quantifying the relationship between expenditure incurred, costs avoided and social impact, in order to build a solid and clear case for public decision-makers.
Results
The study estimated the total cost of domestic violence at €4.5 billion for the period 2022-2023. It also showed that every euro invested in strengthening support services generates a measurable economic return. Two scenarios illustrate this reality: territorial reinforcement capable of avoiding €29 million in costs for only €6 million invested, or improved support with three additional full-time equivalents, generating €2.5 million in expenditure. Thanks to these results, the association now has a robust, quantified case for securing its economic model and amplifying its social impact.
Improving invoice collection for public healthcare institutions
Context
Since 2016, the national ORFEH project (Optimisation of Collection and Invoicing for Hospital Institutions) has brought Veltys together with Regional Health Agencies and numerous public hospitals. Billing and collection are critical to the sustainability of these institutions. However, existing systems were often fragmented and ill-suited to social and regional realities. Care behaviours vary according to the precariousness and demographic characteristics of patients, directly influencing bill collection. The challenge was therefore twofold: to make billing and collection processes more reliable while taking into account the specific characteristics of the populations served.
Method
Veltys deployed a large-scale data-driven approach covering six regions and more than 80 establishments. More than a billion patient visits are analysed each year, making it possible to link healthcare practices, choice of establishment and collection capacity.
In collaboration with hospitals, we developed a regional indicator of vulnerability, enriched field insights with extensive analysis, mapped critical areas, and designed operational responses to optimise the billing process. Beyond the technical aspects, this work has been a collective adventure, mobilising more than 300 people: senior management, finance, medical and operational teams united around a common goal.
Results
The project has led to a tangible improvement in the financial performance of public health establishments: on average, a 30% reduction in unpaid bills thanks to a better match between billing processes and patient profiles. ORFEH is now a national benchmark, coordinating two structural programmes. By strengthening cooperation between the general, financial and medical departments and operational services, the initiative has transformed billing into an asset for economic sustainability and improved service quality.
Evaluating a mobile oral and dental care system in ESMS (medical and social establishments or services)
Context
Access to dental care remains a challenge for many elderly or disabled people living in medical-social establishments (ESMS). Complicated travel and a lack of available healthcare professionals lead to people foregoing treatment. To address this issue, an innovative experimental mobile dental clinic scheme has been set up in Eure-et-Loir, under Article 51 of the LFSS (French Social Security Financing Act), which supports innovative healthcare organisations. Veltys was tasked with assessing its impact according to three key criteria: feasibility, effectiveness/efficiency and reproducibility.
Method
Our teams designed a comprehensive assessment protocol combining quantitative and qualitative data. Satisfaction questionnaires were distributed to families and residents, interviews were conducted with caregivers and partner institutions, and data on the programme's activities were used to analyse patient profiles, care provided and financial balance. A final report compared this system with other similar experiments and examined the optimal conditions for widespread deployment, both for institutions and for the National Health Insurance system.
Results
The evaluation confirmed that the scheme meets a real and urgent need in ESMS. However, it also highlighted obstacles to its sustainability: a fragile economic model, staff turnover hindering the establishment of good practices, and revenues lower than initial estimates. The final report proposes specific adjustments and deployment scenarios, giving the administration a solid basis for maintaining and rolling out this type of innovation in healthcare.
Conducting an evaluation study of a public policy to support professional development
Context
A free public support scheme enables anyone to take stock of their professional situation and, if necessary, develop a plan for professional development: retraining, training, business creation. In 2022, more than 150,000 people benefited from this scheme, some as part of an obligation to maintain certain social benefits. But what is the profile of these beneficiaries? What support do they actually receive? And above all, what happens to them at the end of this process? To answer these questions, the public authorities asked Veltys to carry out a detailed evaluation of the scheme, based on available administrative data.
Method
Veltys built and validated the analysis databases by cross-referencing various administrative sources, which were cleaned and restructured using DuckDB. The variables were enriched and redefined to make the analyses relevant and comparable. Using these consolidated databases, our teams automated the production of statistical analyses and graphical representations to make the beneficiaries' profiles, the content of the support provided and their future prospects clear and usable. Automation also made it possible to replicate the assessment for future iterations.
Results
The study provided a comprehensive assessment of the beneficiaries' journeys: who they are, what support they receive and what their future holds in terms of employment or training. The results were summarised in a clear, visual presentation, while the automated scripts provided ensure that the analyses can be reproduced and the data automatically updated. This approach now equips public decision-makers to better understand the impact of the scheme and adjust its focus.
Supporting the creation of health data repositories to facilitate public-private sharing agreements
Context
In the sensitive field of health data, the benefits of clear, shared structuring are now recognised by all stakeholders – hospitals, research institutes, laboratories and public authorities. However, in practice, there are still many obstacles: poor visibility of existing sources, lack of standards for qualifying and enhancing data, and the complexity of sharing procedures. To overcome these obstacles, a consortium of stakeholders has launched a concrete initiative to set up health data portals in order to facilitate public-private agreements and stimulate innovation. Veltys has been called upon to structure this approach and share its expertise gained from French and international projects.
Method
Veltys conducted an in-depth analysis of the barriers encountered by the ecosystem, identifying the conditions for success and the acceleration factors linked to an ambitious policy for exploiting health data. The support provided consisted of reviewing existing operating methods, clarifying the potential for innovation arising from data-sharing partnerships, and consolidating a network of committed stakeholders at the French and international levels. Thanks to this work, a common framework has been established to better qualify data, streamline its circulation and maximise its value.
Results
The project resulted in the publication of a reference white paper on the design and deployment of health data portals in accordance with national and international standards. This work was supported by a hospital, an international research institute and a pharmaceutical company. Barriers to sharing were mapped out, best practices were identified and tested through operational solutions, demonstrating the feasibility of such initiatives. The lessons learned are now being shared with the entire French ecosystem, paving the way for better public-private collaboration.
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